The Day Before Your Delivery:
Once our routes are finalized, we will call and/or text you the day before your delivery with a three-hour time frame for your delivery & set-u p.
Our warehouse team will unpack, inspect, and prepare your furniture for delivery & set-up. We take great care and time to ensure everything is complete and everything is looking good prior to our arrival at your home!
We make every effort we can to ensure that your order came in correctly and it is ready for good living in your family.
Once signed off by our Quality Control, it is ready to be loaded!
On Your Delivery Day:
A warm introduction upon our arrival to your home and a quick tour to find the best route to your furniture’s destination.
Careful entry and moving of your new furniture by our own courteous and professional Delivery & Set-up Teams to room of your choice.
All power components, moveable pieces, mechanisms, and drawers and doors tested where applicable again once set up.
Set-up of most items, such as setting up bedrooms, entertainment centers, attaching hardware, installing shelves, attaching mirrors and hutches, and setting up bed frames.
Removal of all packing materials from your home.
Helpful Hints on Delivery & Set-up Day:
To avoid accidents in your home, please remove all pictures, plaques, mirrors, loose rugs and any breakable items from the entrance and hallways that will be used by the delivery team.
Have all pathways free and clear of obstructions.
Someone of l8 years of age must be present at time of delivery to sign for merchandise.